Frequently Asked Questions
Everything you need to know about Guinther's gourmet selections.
How do you ensure the freshness of your food products during shipping?
We use specialized insulated packaging and cold packs for all perishable items to maintain optimal temperature control from our kitchen to your doorstep.
What is Guinther's return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us within 24 hours for a full refund or replacement.
Where can I find the nutritional information and ingredient lists?
Each product page features a detailed breakdown of ingredients and nutritional facts. This information is also printed on the physical packaging of every item.
Do you offer international shipping?
Currently, we only ship within the contiguous United States to ensure our food products arrive fresh and within their safety windows.
How can I track my order?
Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
Are your products suitable for people with specific allergies?
While we offer many gluten-free and nut-free options, all Guinther's products are prepared in a facility that handles wheat, soy, milk, eggs, and nuts.